Support
GameBuddy is made by one person, so answers come from a human — usually within a couple of days.
Try this first
I did not get my verification code
Check the spam folder first — it is almost always there. The code expires, so if it has been a while, go back to the sign-in screen and ask for a new one. Requesting a new code invalidates the old one, so use the most recent email.
My deck is empty
That usually means the filters are narrow — an "online now" filter on a quiet evening can genuinely match nobody. Clear the filters from the deck and see whether people come back. If the deck is empty with no filters set, write to us.
I ran out of likes
Free accounts get a daily allowance, which resets every 24 hours. Gold removes the limit. You can also earn coins in the app and spend them on extras without paying anything.
My photo was rejected
Every uploaded photo is screened before anybody else sees it, and anything sexual is refused — GameBuddy is 18+ but it is not that kind of app. If you think a photo was refused wrongly, write to us and a person will look at it.
Someone is harassing me
Block them from their profile or from the conversation — that is immediate and they are not told. Then report them. Reports are reviewed within 24 hours. If you are in danger, contact your local emergency services first; we are not an emergency service.
I paid and did not get what I bought
Purchases are confirmed by the store and can take a moment to arrive. If it has been more than a few minutes, restart the app — that re-checks your entitlements. Still missing? Write to us with the order number from your Google Play receipt.
Writing in
[email protected]. It helps enormously to include your username, your phone model and Android version, and what you expected to happen instead of what did.
Reporting someone is faster in the app. A report from the profile or the conversation carries the context with it and reaches the moderation queue directly; an email about it does not.
Legal notices, complaints and data-protection requests go to the address below instead, so they are not sitting behind support questions — those have a statutory deadline. [email protected]